<VV> Re: Car Salesmen/Manufactures (no Corvair)

[Mike Kost]

Russ,

It must depend on what size and package truck you buy whether it has drum brakes. I have a `05 2500HD 4WD crew 
cab with the duramax and allison in the mid trim level. It was delivered on April 13 (2 months to build and 
deliver) and has 4 wheel disk brakes. The question I couldn't get answered was what the manual transmission 
was like. My old truck (`93 with 190K) has the 5sp with granny and OD which I really like and I wanted to know 
if the current transmission was anything like it. I thought the light was missing because I wasn't getting the 
top trim level because I didn't want leather buckets in my truck.

When I bought my `93 I took my exact list of options which I wanted (expecting to order) to 3-4 dealers and 
asked for their BEST price to order my truck. After I picked the dealer with the best price and placed my 
order (I only gave the list to dealers I thought I could do business with) I told the others I would not be 
buying from them. The next day I got a call from one of the salesmen which was turned down who said the son of 
the owner had authorized him to come down to $200 below the price they had quoted me ($75 less than I ordered 
for). They tried to get me to cancel my order at the other dealer. I made a special visit to the dealer to 
give management a piece of my mind over their tactics and let them know I wouldn't be doing business with them 
then or in the future. This time I had supplier pricing (before the employee pricing for everyone) and found I 
couldn't get a better deal on an ordered truck by shopping around so I went back to the salesman I bought my 
last one from (12 years ago) and put in my order.

Mike Kost

Russ Moorhouse wrote:
<SNIP>  The brochure listed all the
> new stuff that had been added and the only thing I could find that was 
> dropped was the underhood light and the interior air filter.  Imagine my 
> surprise  a few weeks later while washing the wheels on my new truck to 
> see drum brakes on the rear.  I went back to the brochure and it showed 
> disc brakes on the rear.  In all the data in it, nowhere did it state it 
> had drum brakes on the rear.  It only mentioned ABS brakes.  My old 
> truck had discs.  My co-worker's 2004 has disc brakes.
> 
> Try as I might I could never get an answer from GM as to why their sales 
> brochure showed disc brakes in their break-down drawing, nor an answer 
> as to why they changed.  They just led me around in a circle to the same 
> people that had no answers to my questions and only stated they would 
> file my complaint.
> 
> I try to be an informed buyer, but when the manufacturer miss leads you 
> with their information, what can you do.  I don't know if I would not 
> have bought this truck or not. Had I known it didn't have disc brakes, 
> but I would have wanted to know before buying as to why they dropped 
> them, and it had better been for a good reason as to why they took a 
> step backwards.
> 
> Russ Moorhouse


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