<VV> Let the Buyer Beware

UltraMonzaWest@aol.com UltraMonzaWest@aol.com
Sun, 9 Jan 2005 23:13:03 EST


In a message dated 1/9/2005 7:39:53 PM Pacific Standard Time, AeroNed@aol.com 
writes:

> 
> When I worked at a parts counter, long long ago and far away, it was  the 
> store policy that the customer was right, even when they were wrong. I saw  
> parts 
> returned or exchanged, knowing full well that they didn't come from our  
> store. The object of this policy was for the customer to leave the store 
> with a  
> positive attitude and would therefore be more likely to return to spend more 
>  
> money.
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Ned,  we pretty much know why Hank doesn't sell autoparts any longer......He 
no longer deals with the public...

Why did you leave the business???



Matt Nall / Patiomatt / WCUH / Chairman V V
69 Monza Cpe., 66 Monza vert, 65 Crown v8 Cpe.
Somewhere between Reno, NV and Coos Bay, Or.
ps   War is Hell