<VV> Re: Parts and Repair help

[The Claypools]

hi all
 yes, dennis is correct; the parts and repair committee will try to mediate
disputes under the following circumstances:
1.you ( the plaintiff as it were) are a current corsa member;
 2.the item in question was advertised in the communique, on the corsa
website, or from a parts/repair specialist listed on our website or bi
monthly on the inside back cover.

now say you bought an item elsewhere (like ebay or in hemmings) that was
badly misrepresented; in that case we cannot help you.  we can only try to
help when corsa is means of advertisement.

if you think you have a situation that needs our assistance, email me with
the details and i'll see what we can do.
naturally, we don't send bruno and vito over to the guys house to break his
legs, nor do we put a lien on his house; but if the situation is justified,
we can block this person from any further advertising in our pages or
website.

fortunately, most disputes are resolved without going too far beyond some
3rd party mediation.
best holiday wishes
larry




----- Original Message ----- 
From: "Dennis & Debbie Pleau" <ddpleau@earthlink.net>
To: <virtualvairs@corvair.org>
Cc: "The Claypools" <tatra@urbancom.net>
Sent: Tuesday, December 21, 2004 7:29 PM
Subject: Parts and Repair help


> I made a brief mention of the CORSA Parts and Repair mediation service
> yesterday and have got more than a few emails about it.  I can't find any
> documentation on the program, but I do know a little about it.  If anyone
> has a copy of the policy, please feel free to correct me
>
> CORSA as a benefit to its members has a program that will help mediate
> disputes between CORSA members and Corvair business listed every other
> month on the back cover of the Communique.  The current administrator of
> this program is Larry Claypool, aka lclc.  His email is "The Claypools"
> <tatra@urbancom.net> .  What it is, if you have a problem you can't
resolve
> with a Corvair vendor, you contact Larry and let him know what the problem

> is.  He will them contact the vendor and get their side of the story and
> try to find the best solution for everyone.  I'm guessing 90% of these are
> failure to communicate or some paperwork slipping through the cracks.
With
> and impartial person talking to both parties without a lot of emotion on
> either side most of these problems are quickly resolved.
>
> If you have a problem, give it a try.
>
> Dennis Pleau
> CORSA Western Division Director.
>
> PS. since Larry is also a vendor, the problem could actually be with
> him.  In that contact your CORSA directors.